Below are the terms and conditions we have put in place for our online booking system attached to our day care. The terms and conditions include, the opening times and address of the day care site. Any policies we have on bookings, cancellations, and the process for refunds.
Terms & Conditions
Daycare Of Dogs Terms & Conditions for bookings:
• All clients will be deemed to have accepted ‘Daycare of Dogs’ terms and conditions as laid out here before attending any of our dog training classes, day care, dog sports & services.
• Full payment for services (agreed either at the time of booking or subsequently) is to be made before attending classes, which is none refundable.
• Daycare of Dogs holds Public Liability insurance; all dogs should be suitably insured by the client before attending classes and day care.
• Daycare of Dogs will make every effort to ensure your pets safety, whilst participating in our classes. However, Daycare of Dogs can not be held liable for any injury that is sustained to a pet either inside our classes, or outside in your care.
• If your dog becomes injured whilst participating in our classes the client is responsible for any veterinary bills that may arise.
• Daycare of Dogs must be alerted to any behavioural problems with dogs at the time of booking. Dogs that show aggression towards other dogs or people will be asked to leave the class.
• Behaviour problems must be addressed in a 1-2-1 class, so we can ensure all of our other dogs and owners are not at risk.
• You will be required to be in charge of your dog at all times and must keep them under full control.
• It is essential that all dogs participating should have a collar, leader, harness. No choke chains, or check collars can be worn when participating with Daycare of Dogs.
• During the training sessions a variety of dog training treats will be used, you must inform the instructor of your dog’s dietary requirements.
• It is essential that your dog is physically fit and able to undertake dog training; it may be worth consulting your vet before attending the class, to ensure that your dog can partake, if you have any doubts about your dog’s wellbeing.
• All clients will be given a training development plan that documents your own learning.
• At all Daycare of Dogs classes and training areas, there is a no smoking/Vaping or consuming alcohol policy.
• Children are welcome at our classes under the supervision of parents.
• All clients are asked to wear appropriate clothing for all dog training activities
• School of Dogs use positive dog training techniques, we will not condone any handlers/owners using any harsh techniques in our classes.
REFUNDS:
*A full refund will be given if you cancel within 48 hours notice, with a valid reason. However, if you cancel in less than 24 hours a cancellation fee will be applied of 25% of your booking under 24 hours will not be refunded.
*Once you have attended one session of a course, this is your commitment to attend the full course, no refunds will be given after the start date.
We hope you can appreciate this as we are a small business.
Day Care Cancelation policy:
You must cancel any day care visits over 24 hours of the cancelation date. If you cancel within 24 hour you will still be charged for the services in question.